Living in the rural wilds of far west Texas, we don’t have many stores to choose from, at least not that are close by. We rely on Amazon and Sam’s Club deliveries for much of what we want from stores.
One of the things I discovered about Sam’s Club is when I make an order, they try to cram everything into one box, I can appreciate that, as long as the box isn’t the size of a small house! I remember once, I had to go pick up the package from our community center (don’t even get me started on that issue!) a few miles away, it was late, dark, not a soul around. The box wasn’t all that heavy, but it was too big for me to get a good grip on. I had to drag it from the community center to my truck, I barely got it into my truck. Once I got it home, I had to open the box and remove the contents to get it up to the SkyCastle. I do have a little red wagon (Radio Flyer!) that I use to tote things up from my truck to the house, it’s a bit of a hike, uphill, over the bridge and everything. That box was too wide/big for the wagon.
I offered constructive criticism on their online form, I’m sure SOMEONE read it, but since my orders come from various different stores, I still can’t be sure that my orders will be packed properly. Oh and there is also the issue of packing heavy things in with more fragile things with very little or no padding materials added, like the time they put 2 big bags of popped popcorn into a box with some heavy items, no padding, all loose… by the time the box got to me, I could smell popcorn through the box, one of the bags of popcorn had burst and was all inside of the packing box.
I came up with a solution, it’s not ideal, it’s not very green either, but one does what one has to do to get by in this world. I now “strategically” order, instead of doing one large order, I break my orders up into what I’m sure will comfortably fit in a box that I can get my hands around AND lift, AND will not destroy other items in said box.
This only seems to happen with Sam’s Club deliveries; so yesterday, I made an order, and I saved part of the order to complete today. I honestly meant to complete the second part yesterday later in the day, but the day got away from me. Both orders were packaged and shipped today, one of them is a large package of Puffs facial tissues, I know they are lightweight but since they are large, if they packed them into the same box as all the rest of my order, it would be problematic for me when they arrived.
I guess this is what they call 1st world problems. I am very grateful that I am able to get the deliveries that I do, I’m grateful that I have the resources to make these orders and have them delivered. And believe me, I give good comments on the surveys when things go right, I don’t want to be the person who complains but doesn’t give good feedback as well.
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Wretha,
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